You receive 200-500+ customer inquiries daily. Your team can handle 60-70% during business hours. Customers wait 2-5 days for responses. Peak periods (sales, promotions, seasonal) overwhelm your team. You can’t hire more staff without breaking the budget.
AI customer service agents solve this.
Deploy an AI customer service agent that: Handles 70-80% of inquiries automatically 24/7 Accesses your knowledge base, product database, policies, and CRM Provides personalised responses based on customer history Knows when to escalate complex issues to humans Gets better every month as it learns from interactions
Operational Metrics: 70-80% of inquiries resolved without human intervention (vs. current 60-70% handled during business hours) Response time: 1-5 minutes (vs. current 2-5 days) 24/7 availability (vs. current 8-10 hours/day)
Customer Experience: Customer satisfaction improvement: 15-30% (from 62% 89% in one case study) Issue resolution rate: 98%+ for handled inquiries. Reduced frustration from wait times
Team Impact: Support team can focus on complex, high-value interactions. Productivity equivalent to adding 10-20% more staff. Less burnout from routine question handling. Team handles peak periods without overtime
Financial Impact: Support cost reduction: 20-30% Improved customer retention (fewer frustrated customers leaving) Opportunity to serve more customers without adding headcount
Cost: $8,000-$25,000
Audit, clean, and structure documentation so AI can effectively use it. Many companies’ current documentation is too scattered or poorly organised for AI.
Cost: Add $5,000-$15,000
Deploy agent in multiple languages (Spanish, Mandarin, French, etc.) without hiring multilingual staff.
Cost: $5,000-$10,000
Extract actionable insights from customer interactions: Frequently asked questions (AI identifies patterns) Knowledge gaps (what documentation is missing?) Customer sentiment trends Improvement opportunities Feature requests
Implementation: $20,000 – $40,000 (including knowledge base setup, agent configuration, testing, training)
Ongoing Management: $2,000 – $5,000/month (platform, optimization, monitoring, improvements)
Timeline: 8-12 weeks from start to full deployment
Expected ROI: 150-300% in Year 1 through productivity gains and cost reduction
Partner with Wheelhouse Digital for SEM/PPC excellence. Whether you’re a small business or a large enterprise, our team is committed to delivering results that matter. Contact us today and let’s embark on a journey to amplify your digital success!
Interact with your target audience through compelling content, fostering brand loyalty.
Identify and target relevant keywords to improve your website's search engine ranking.
Create highly targeted ads to reach specific demographics and interests.
