CUSTOM LLM DEVELOPMENT

Custom AI Models & Knowledge Management

AI trained on your data, optimized for your business

Harnessing the Power of AI for Business Success with GPT-4o

Problem

Generic AI models give generic results.

ChatGPT doesn’t understand your products, your customers, your policies, or your specialised domain. So when you need domain expertise legal analysis, medical insights, financial predictions, technical troubleshooting off-the-shelf AI often fails.

Custom models trained on YOUR data fix this.

Three Approaches

Approach 1: Fine-Tuned Models

What It Is: Taking a foundation model and training it on YOUR data to specialize in tasks specific to your business

How It Works: You provide training examples of tasks you want the AI to master. We configure and train the model. You get a specialized AI that understands your domain.

Performance Improvement: 20-40% better accuracy on specialized tasks compared to generic models

Example Use Cases:  Financial services: Risk assessment, compliance analysis, investment recommendations  Legal: Contract analysis, legal research, compliance recommendations  Healthcare: Diagnosis support, treatment recommendations, medical record analysis  Manufacturing: Quality analysis, predictive maintenance, technical troubleshooting  Software: Code generation, debugging, technical documentation

Investment: $25,000 – $75,000 depending on task complexity and data volume

Approach 2: RAG Implementation (Retrieval-Augmented Generation)

What It Is: Connecting AI models to YOUR business data so answers are grounded in YOUR information rather than general training data

How It Works: We structure and index your knowledge (documents, databases, wikis), then connect an AI model to retrieve and synthesize information from that knowledge when answering questions

Why It Matters: Customer service AI can answer questions based on YOUR policies, procedures, and knowledge instead of hallucinating. Sales AI can make product-specific recommendations. Internal assistants can access actual company knowledge.

Performance: 50-70% more accurate and relevant than models without data connection

Example Use Cases:  Customer service: Answers based on actual policies, products, FAQs  Sales support: Product-specific recommendations based on customer history   Internal knowledge: Employees access company knowledge through conversational interface  Compliance: Ensure AI answers comply with industry regulations

Investment: $15,000 – $50,000 depending on data scope

Approach 3: Knowledge Base Optimisation

What It Is: Auditing, cleaning, and structuring your existing knowledge so AI can effectively use it

Why It Matters: Most companies have valuable knowledge but it’s scattered across documents, email, wikis, employee heads. Making it AI-accessible unlocks value.

Process: Week 1: Knowledge audit and gap analysis Week 2-3: Data cleaning and consolidation Week 4: Structure and indexing Week 5+: Integration with AI systems

Investment: $8,000 – $25,000 depending on knowledge complexity

Use Case 4: Internal Operations Agents

Problem: Finance, HR, and IT overwhelmed with administrative work

Solution: AI agents handle invoicing, expense management, onboarding, leave requests, ticket resolution

Results: 30-50% productivity improvement, team can focus on strategic work

Investment: $30,000 – $75,000 per process

Implementation Timeline

6-12 weeks depending on approach and data complexity

Investment Range

$15,000 – $75,000 for implementation, plus $3,000-$10,000/month for ongoing training and optimization

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